Your Privacy Matters to Us
We take your account security and data protection seriously. This privacy policy explains how dinobet collects, uses and safeguards your personal information across your gaming account, payment transactions...
Privacy Policy Overview
dinobet operates under applicable Indonesian regulations and international gaming law where local permits allow. We collect personal data—name, email, phone number, identity verification documents and payment information—to create your account, process deposits and withdrawals via DANA, OVO, GoPay and QRIS, prevent fraud and comply with anti-money laundering requirements. Your data is encrypted, stored securely and never sold to third parties. We use
cookies to improve your lobby experience. You may request data access or deletion by contacting our support team at any time.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? We're Here.
Live Chat
Open your account and chat with our privacy team anytime. We'll walk you through your data rights and account settings in minutes.
Email Support
Send privacy requests to our dedicated team. We respond within 48 hours with clarity on how your information flows through our systems.
Account Settings
Review your stored data, update contact preferences and manage permissions directly in your account dashboard after you log in.
How We Protect Your Information
Encryption Standard
All account details, payment information and lobby activity are encrypted using industry-standard SSL technology. Your transactions remain private.
Fraud Prevention
We monitor account behaviour, verify identity documents and flag unusual activity. Our team acts fast to prevent unauthorised access to your funds.
Payment Partner Compliance
DANA, OVO, GoPay and QRIS integrations meet Indonesian financial security standards. Your payment flow never exposes raw account numbers.
Third-Party Restrictions
We do not sell or share your personal data with marketing firms, data brokers or unrelated businesses. Only operational partners see what they need.
Data Retention Clarity
Account information stays with us as long as your account is active. After closure, we retain records for legal compliance, then securely delete them.
Regular Security Audits
Our systems undergo annual third-party security reviews. We patch vulnerabilities promptly and keep our infrastructure ahead of emerging threats.
Policy Consistency Across Our Brand
| Account Policy | Aligned with privacy—your account creation process collects only what we need for identity verification and deposit routing. |
|---|---|
| Deposit & Withdrawal Policy | Payment flow is governed by the same security standards. DANA, OVO, GoPay and QRIS transactions log encrypted audit trails. |
| Lobby & Game Activity | Your slot, live casino and sportsbook activity is tracked for your benefit—to show you game history and reward progress. Not sold onward. |
| Bonus & Promotion Policy | Promo eligibility checks use your stored data. You control whether you receive promotional emails through your account preferences. |
| Verification & KYC | Know-Your-Customer requirements demand identity documents. This data stays encrypted, separate from your lobby session and payment history. |
| Dispute & Withdrawal Policy | If you dispute a transaction, we review your account and payment records confidentially. Resolution details are logged in your account only. |
| Closure & Data Exit | When you close your account, we follow a structured shutdown process. Your data is archived or deleted based on legal hold periods. |
What Shapes Our Privacy Commitment
Mobile-First Design
Your account settings, privacy controls and data-access requests are optimised for phone. Log in, update preferences and export data in seconds.
Consent-Based Marketing
We ask before we email you about promos or game updates. Turn marketing on or off in your account without losing access to your lobby.
Transparent Audit Trail
Every login, deposit, withdrawal and data access is logged. You can review your account activity history to spot anything unexpected.
Payment Partner Trust
DANA, OVO, GoPay and QRIS are integrated with direct compliance checks. We never store your e-wallet PIN or bank password on our servers.
Data Minimisation
We collect only what's needed: name, email, phone, identity number and payment details. No unnecessary personal history or device fingerprinting.
Deletion Request Support
Request permanent data removal anytime. We process deletion requests within 30 days, minus records held under anti-money-laundering law.